Francis Collision Centre Reviews
Francis staff are very friendly and great hospital people they got me a rental until my car was done and they gave me great service thanks again before and after pics
Great service. Keeps you update. Excellent job. At the end they detail your car perfectly.
Juanita was so helpful and communicative and has great customer service! Thankyou for the service 🙂
Great Service, Friendly Staff and very Professional. They made my baby(truck) new again!! They were fast and kept us updated along the way. I highly recommend them!
I appreciated the prompt help and professionalism they gave me, my car was fixed with a smooth transition. �
Strait forward system drop car off have rent a car waiting at shop. plenty of communication informing me of status of repair. Final body work looks like brand new!
Francis Collision Center has been my go to place for any auto body repair. I am impressed with their knowledge and their ability to make the repairs just right. I would recommend them and always do to friends or people I run into who have had an unfortunate accident. I give them 5 stars easily
5 stars for francis collision centre they had my car in and out and Susan was wonderful to work with I really appreciated all of her great update everyday
EXCEPTIONAL service and RESPECTFUL staff. Kudos to Juanita and rest of the staff for being so remarkable. Keep up with the good work and thank you for rejuvenating my car 🚘
Amazing job. My car was done before it was projected to be done. The staff was amazing. They stayed in contact with me the entire time. The work on my car is amazing. Wouldn't have even known it was in an accident. The staff was very nice and very informative. I would definitely continue taking my car here.
I have had some unfortunate luck & had to bring my vehicle in 3 times over the last 2 years due to accidents that were not my fault🥹Each and every person at Francis has been extraordinarily helpful, friendly, informative and I have had super prompt service. NO issues whatsoever! I highly recommend them!
There service with body work, painting was great. Bailey, the associate, was professional and kind and made my claim easy.
My car was taken good care of and was done only one day after day thought might. The office personnel were very knowledgeable and respectful. I would recommend Francis collision center to anyone who needed work done on their car. Thank you By the way, they found out where all the pictures came from on the wall that was interesting
considering that I am a very impatient person. I have never experienced any kind of business with great customer service calling and giving me updates on my vehicle. They are excellent with color matching to my vehicle repair. friendliness, sufficiency and professionalism I rate this place A++
The work they do is very professional as is the service but the best part is that they stand behind their work with lifetime warranty.
First of all I Have Geico Insurance So it was Extremely easy to use. Made an appointment with Geico for the estimate. When I got there is was quick & complete since Francis Collision has a section for Geico & Enterprise car rental. So its a 1 Stop Shop. 2nd Everyone was so friendly Especially the girls in front. 3rd It was done quickly, professionally & carries a lifetime warranty as long as I own my car.
Gave consistent updates on my vehicle repair process to keep me in the loop. Received my vehicle back in perfect condition, like nothing ever was damaged. Even washed n vacuumed! Though I hope not to need another vehicle repair, but if I do, this is the place to go.
In the stressful experience of a car accident, it’s nice to be able to rely on a business like Francis to provide excellent service and keep you updated throughout the repair process. Everyone is extremely friendly and they do great work. I take my car there every time I’m in an accident. Would definitely recommend!
I've taken my Subaru in on two different occasions now and am satisfied with all repairs and especially the paint work. The turn-around time to get my car back was two weeks on both occasions. The wait is long but it's well worth the wait for high quality shop repairs. The ladies up front are kind and professional and the guy I was working with (Kevin) was also transparent, kind and professional. This is the place to go if you want your vehicle repaired the right way.
Buen lugar para arreglar tu auto el tiempo ha sido excelente no tuve que esperar mucho para la entrega de mi auto
I have known the Francis family for many years. Their reputation for thorough, quality work is known throughout the community. Their team of auto mechanics and repairmen are true experts. They have the experience that people crave when it comes to their vehicles. I would trust them completely to work on my vehicle and the vehicles of my husband and children.
Highly recommend Francis collision, they take pride in their work and keeps you posted every step of the way
I've had my Volvo in there twice now for two separate repairs. On both occasions I was treated with extreme courtesy and respect. And throughout the repair I was kept up to date with the progress of the repair. Turnaround time was quick, and they worked seamlessly with my car insurance. The two service riders I worked with Justin P And Kevin I were absolutely wonderful. Highly recommend this place!
They did a great job. I appreciate them going above and beyond to make sure my car was taken care of.
I am beyond pleased with the service I received from Francis Collision Centre! The side of my car was swiped so it had a pretty good amount of damage to it, my Geico insurance referred me here and I couldn’t be more happier! Francis Collision Centre had my car for a short two weeks and I just picked it up today! I was pleasantly surprised by how welcoming and friendly the front desk and overall staff was! In addition, the office was very clean and organized, I felt very comfortable being there. When it was ready to be picked up it looked brand new! They even washed it for me! The consistent updates on how my car was coming along was also huge plus! I couldn’t be more happier with Francis Collision Centre, they are definitely my go to from now on! I highly recommend!
great service, friendly staff, easy to work with. set up my rental pickup and dropoff. their work is great.
The service and staff are wonderful at Francis collision centre. We were taken care of right away with a smile. Absolutely fast friendly service!!!
Was referred through my insurance to fix my car. They did an AMAZING job. Constant communication and even better work. Pictures speak for themselves
The customer service is great. We were all at the hands of kia back ordered parts. Danielle kept me updated often. And they detailed in their responses. The text message feature made it so easy to stay in contact and know what i was getting. Aaron walked me through all the work they did... my car was washed and ready for me when i picked it up...
Took my Ford Escape here for repairs. The process took longer than first date mentioned, but they were very precise on getting the correct parts and double checking many details. I take my car here for any repairs I need
I really appreciate how kind everyone was in office. The gentleman that helped most with my truck is beyond amazing. KEVIN made sure I understood the process every step of the way, and made regular calls just to keep me updated(as well as the ladies in office). I never had to wonder what was going on because he was on it. Shout out to Kevin, you are amazing.
Excellent service! They kept up up to speed on everything that was happening with my car and it looks amazing!
Let me say that I am very pleased with this place. I've had two incidents where my insurance referred me to Francis Collision Centre and both times were great experiences. Staff , especially JAMES SANBORN my Adjuster, along with Ronnie (inspected my car at drop off), and Rosie (front desk) , are all very helpful and knowledgeable! They assist with getting Enterprise car rental if you should need so that's a plus!! The service to my car was perfect! I personally recommend people go to them when you need a job done. Great place.
They did a great job repairing my vehicle, as well as did it in a timely manner. They were amazing with keeping me updated on my vehicles status and I got it back within 2 weeks!
My car's repairs were done in a week's time. It's very stressful to have to be in the situation of car repair but the people were nice and sympathetic. Would definitely go back if needed (let's just hope I don't need it).
This was my first time using Fancis Collision Centre and I must say I was very impressed! Everyone working in the office was polite and got me in and out in a timely manner. A special thanks to Spencer who helped with all the paperwork. My car looks brand new !! Thanks again guys! =^-^=
Took about a month for my car to get fixed. James has been great with updating me on the progress of my car. I appreciate him setting my mind at ease. I was updated when my car was waiting on parts to be shipped, I was updated when my car was going to go into production, and I was updated when a few other things were found wrong. The ladies upfront are so polite and are great at thoroughly explaining every aspect of what was billed and what I had to pay as a difference. They even gave me a free gift! My car was finished kind of late yesterday. They had it washed and ready to go. Unfortunately I was stuck at work until closing so I am here today, the day after to pick up my vehicle finally. Just waiting for it to be re-washed. They insisted it be washed again. I highly appreciate the great service! If anything happens again, hopefully not, to any of my family’s cars, I will most definitely suggest Francis Collision Centre!
I had nothing but good customer service. They did not keep me waiting long when I arrived at their shop, they took me in pretty quickly. Very nice and professional. They kept me updated on my vehicle while it was being fixed which was greatly appreciated!
Excellent Service! Amazing staff and friendly environment. Loved how they kept me updated via texts, calls and emails throughout the repair process. 10/10
I recently got my car repair there. I'm very satisfy with the work done. Staffs are very friendly and nice! I will definitely be a returning customer.
Took my GMC Terrain to Francis after an auto accident 3 weeks ago . I received great customer service above and beyond.. They made sure my car was return to me with 💯 percent satisfaction. I will definitely recommend they to friends and family..
Best customer service I have had. My appointment time was respected and all my questions were answered. They were prompt and had my car ready that same week and it looks AMAZING! Like nothing ever happened. Great service.
Great repair shop!! They have taken care of 2 of my vehicles after accidents. Excellent customer service from start to finish. Very helpful if you need to set up a rental car also!
Every person I dealt with was friendly, helpful, and focused on meeting my needs. Very thorough work, and finished two weeks early. Only good to say about them.
Kevin Iskandar is excellent estimator he goes far and beyond for the customrt satisfaction hope to worl with him next tome and i highly recommend him under francis collision hes the best
On Friday morning after Thanksgiving, my Honda was robbed of its catalytic Converter. Francis Collision Centre was amazing! They promised the car in four days and were finished a day early. They are kind, friendly and most of all feel cared for. I highly recommend them for any damages done to your car. They are great!
Super pleased with the work done on my vehicle. The work was done in a timely manner and customer service was excellent. I would recommend.
Such a easy process! I thought it was going to take months to fix my bumper they got my car out within a week! I appreciate the two lady’s up front, so nice and informative!
I got into a car accident and right away knew where I’d take my car. To Francis Collision! They did such a wonderful job the first time I knew I’d always go back to them!! Totally recommend!
Great Customer Service ! Stephanie at the front desk was very friendly and helpful! Overall great staff 🙂
Got my car back. Thank you Francis Collision for the amazing job. Special mention to Juanita for the wonderful customer service.
Extremely awesome service. Will definitely recommend to friends and family and will come back for any body work for my car. The ladies at the desk were extremely professional (even when I was rude. Sorry about that!) and Kevin Iskandar was great.
Super friendly and helpful staff. My car looks brand new! Like nothing ever happened. Susan was awesome, kept me updated with everything they did to my car.
Francis Collision Center repaired my truck, the workmanship was excellent. The staff was professional and courteous, I will recommend to anyone looking for auto body repair.
I’ve been here several times. Of course not my fault at all. Every time I come in, the staff is friendly, warm, courteous and inviting. It was my pleasure-doing business with you guys. My car looks Great! Thank you. See you soon 😉
the car was thoroughly gone over for any repairs that might be needed, Good job. Good work
Took my car in for a fender bender. Their service was amazing. They also updated us of, our vehicle everytime they had something done to it. Thank you Francis collision for your service and the great job you guys did.
My husband Frank has used them 2x's now and has been extremely satisfied. Our insurance wanted us to use another company but my husband is very picky about who touches his car, because he was highly satisfied the first time he told the insurance he was only going to use Francis Collision. Thank you guys for quality work!
Francis collision was amazing. They had a really hard time with my insurance, but they didn't stop fighting for me. I an soo grateful for Juanita and the team special thanks to Kevin he was awesome
Francis Collision kept me updated on the status of my truck repair. The work was on time and was done right. Very happy with the service and work performed.
Great team of worker. Very professional and they call you evertime you car gets moved to. Different stage of repairs . Kevin helped out and answered all my questions in a professional manner. Highly recommend this business *77365AH
Awesome experience. I was rear ended and Francis Collision kept in touch with me along with My Geico rep at Francis Collision as they repaired the vehicle. They arranged for a nice rental like my vehicle and they were friendly to me through the whole process. The repair was perfect. I will always recommend them!! Thank you
This place is amazing. The delivery of customer service is excellent the desk staff are great at keeping you updated, and extremely nice. Kevin was my estimator and was very professional, respectful, confident, helpful, and listens which is a great skill for customer satisfaction. I got my car before the due date. The quality work at this places is amazing!!!!! I am really happy I was sent here for my car to be repaired. Kevin deserves a big pay increase. He is an asset to this company! I will recommend family and friends for body work anytime! 😊
Francis Collision was very nice and polite. I got my car back when they said it would be done. Looks brand new.
Took my 2015 kia optima in to be fixed, they were friendly and fast. Everyone from the front desk to the body collision people were so nice. I will be back and recommend them to everyone . Oh and I also got a parting gift.🥰👍🏾
Kevin Iskandar Excellent customer service_ Kevin answered all questions and concerns professionally & also kept me updated week to week about my car repairs.
Great customer service. Everyone is super friendly. Work completion time was relatively fast and they notified me everyday via text and voicemail letting me know the status. The end result was amazing. Quality work and they detailed my car inside and out before I picked it up.
Great staff, great work! I dropped off my truck for repair and got it back looking almost new and CLEAN! I will definitely go back.
Unfortunately Ive had to take my vehicles to have them repaired due to accidents. Francis is top notch when it comes to repairs being done and getting my vehicles back in a timely manner. Definitely recommend them
They were AWESOME!!! They let you know what's going on with your vehicle status!!! Super easy to deal with the staff is great! If you need repairs for an accident this is the place to go. 5 star service and they really do understand what "customer service" means!
Absolutely happy with the results of my car. It looks brand new, like it’s never been touched. The staff was so friendly and answered any questions I had. They always kept me updated on the progress of my car. I took my car in Tuesday and got it back Friday. I’d recommend FCC to anyone.
They were so professional during the entire process. My vehicle literally looks better than it did before the accident. They went out of their way to fix my car handles that had broken before the accident, matched the paint perfectly and even welded my back bumper that had prior damage so that it looked brand new. I would definitely reccomed and would come back in future if needed
My vehicle was worked on delivered in time. I was updated of the progress every step of the way.
This has been our 2nd time with Francis and they have all been wonderful, very friendly. Their service is quicker than others and they do a great job repairing of your vehicle. Highly recommend.
The Staff was very wonderful & helpful. They worked with me tremendously. Did not take long for the repair. My vehicle looks Awesome. I truly would use your shop again if ever needed.